The role of equity crowdfunding company as a knowledge broker in supporting the digital transformation of SMEs through knowledge sharing and dissemination process

Authors

DOI:

https://doi.org/10.20525/ijrbs.v10i3.1158

Keywords:

Digital transformation, SMEs, Knowledge sharing, Knowledge broker

Abstract

This study aims to understand how Knowledge Brokers can drive digital transformation in SMEs through the process of sharing and disseminating knowledge, thereby increasing digital literacy in their business processes. This study used a multiple case study design with qualitative analysis to examine the data obtained from interviews, observation, and field visits to achieve the objective. The findings highlight that Santara acts as a Knowledge Broker and as a source of knowledge that gives rise to a digital transformation process that can increase digital literacy for SMEs. Research on knowledge sharing and digital transformation has focused on SMEs. The qualitative case study method allows us to carry out an in-depth analysis of a case but it has limited generalizability. To overcome this limitation, further research is expected to use a survey covering various industries to test the theoretical proposals that have been generated from this study, so that they can be generalized.  

 

References

Baets, W. (2005). Knowledge management and management learning: Extending the horizon of knowledge-based management. New York: Springer Business Media, Inc.

Behane, T., & Grobbelaar, S. S. (2018). The process of intra-firm technology transfer: A case study of a marine mining company. South African Journal of Industrial Engineering, 29(1), 195-204. http://dx.doi.org/10.7166/29-1-1705

Bergenon, B. (2003). Essentials of knowledge management. New Jersey: John Wiley & Sons, Inc.

Bhatt, D. G. (2001). Knowledge management in organizations: examining the interaction between technologies, techniques, and people. Journal of Knowledge Management, 5(1), 68–75. https://doi.org/10.1108/13673270110384419

Boueé, C., & Schaible, S. (2015). Die Digitale Transformation der Industrie. Studie: Roland Berger und BDI.

Bounfour, A. (2016). Digital Futures, Digital Transformation From Lean Production to Acceluction. New York: Springer International Publishing.

Chuan, R. (2018). Intra-firm technology transfer is one of the most knowledge-intensive activity in MNC. SING35010 International Competitiveness and Innovation. The University of Manchester.

Crescenzo, V. (2016). The Role of Equity Crowdfunding in Financing SMEs: Evidence from a Sample of European Platforms. 159-183. http://dx.doi.org/10.1057/978-1-137-56021-6_7

Crupi, A., Sarto, N., Minin, A., Gregori, G., Lepore, D., Marinelli, L., & Spgarelli, F. (2020). The digital transformation of SMEs – a new knowledge broker called the digital innovation hub. Journal of Knowledge Management. 24(6), 1263 - 1288. https://doi.org/10.1108/JKM-11-2019-0623

Dalkir, K. (2005). Knowledge management in theory and practice. UK: Elsevier Inc.

Deloitte Access Economics. (2015). UKM Pemicu Kemajuan Indonesia. Sydney: Author.

Eisenhardt, K.M. (1989). Building Theories from Case Study Research. Academy of Management Review, 14(4), 532 - 550. https://doi.org/10.2307/258557

Estrin, S. & Khavul, S. (2015). Equity crowdfunding: a new model for financing entrepreneurship?. CentrePiece Winter.

Fitzgerald, M., Kruschwitz, N., Bonnet, D., & Welch, M.. (2013). Embracing digital technology: a new strategic imperative. MIT Sloan Management Review.

Grant, R. (1996). Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration. Organization Science, 7(4), 375 - 387. http://dx.doi.org/10.1287/orsc.7.4.375

Green, C. (2014). Banker’s Guide to New Small Business Finance: Ventures Deals, Crowdfunding, Private Equity, and Technology. New Jersey: John Willey & Sons.

Gunsel, A. (2015). Research on Effectiveness of Technology Transfer from a Knowledge-Based Perspective. Procedia - Social and Behavioral Sciences, 207, 777-785. https://doi.org/10.1016/j.sbspro.2015.10.165

Gupta, G. Bose, I. (2019). Digital transformation in the entrepreneurial firm through information exchange with the operating environment. Journal Information & Management, 103243, 1-15. https://doi.org/10.1016/j.im.2019.103243

Hartomo, G. (2020, October 20). Terkuak, Ini Kontribusi UMKM bagi perekonomian Indonesia. January 13, 2021. Retrieved from https://economy.okezone.com/

Hendrik, P. (1999). Why Share Knowledge? The Influence of ICT on the Motivation for Knowledge Sharing. Knowledge and Process Management, 6(2), 91–100. https://doi.org/10.1002/(SICI)1099-1441(199906)6:2<91::AID-KPM54>3.0.CO;2-M

Holden, P. D. & Konishi, F. (1996). Technology Transfer Practice in Japanese Corporations: Meeting New Service Requirements. The Journal of Technology Transfer, 21, 43-53. https://doi.org/10.1007/BF02220306

Islam, M.Z., Jasimuddin, S.M. & Hasan, I. (2015). Organizational culture, structure, technology infrastructure and knowledge sharing: Empirical evidence from MNCs based in Malaysia, VINE, 45(1), 67 - 88. https://doi.org/10.1108/VINE-05-2014-0037

Jang, S, Kim, T. & Choi, D. (2015). Internal knowledge broker and diversification: the case of Korean management research institutions. International Journal of Knowledge Management Studies, 6(4), 1-28. http://dx.doi.org/10.1504/IJKMS.2015.074146

Jesemann, I. (2020). Support of startup innovation toward the development of new industries. Procedia CIRP, 88. 3 - 8. http://dx.doi.org/10.1016/j.procir.2020.05.001

Malik, K. (2002). Aiding the technology management: a conceptual model for intra-firm technology transfer. Technovation, 22, 427 - 438. http://dx.doi.org/10.1016/S0166-4972(01)00030-X

Masic, B., Nesic, S., Nikolic, D., & Dzeletovic, M. (2017). Evolution of knowledge management. Industrija, 45(2), 127-147. http://dx.doi.org/10.5937/industrija45-13201

Matzler, K., Eichen, S.F., Anschober, M., & Kohler, T. (2018). The crusade of digital disruption. Journal of Business Strategy, 39(6), 13-20. http://dx.doi.org/10.1108/JBS-12-2017-0187

Nambisan, S. Wright, M. Feldman, M. (2019). The digital transformation of innovation and entrepreneurship: Progress, Challenges and key themes. Journal of Research Policy, 48(8), 1–9. http://dx.doi.org/10.1016/j.respol.2019.03.018

Oliva, F. L., & Kotabe, M. (2019). Barriers, practices, methods, and knowledge management tools in startups. Journal of Knowledge Management, 23(9), 1838-1865. https://doi.org/10.1108/JKM-06-2018-0361

Pelletier, C. & Cloutier, L. M. (2019). Conceptualizing digital transformation in SMEs: an ecosystemic perspective. Journal of Small Business and Enterprises Development, 26(6/7), 855-876. http://dx.doi.org/10.1108/JSBED-05-2019-0144

Pratono, A.H., Prima, D.A., & Sinaga, N.F.N.T., Permatasari, A., Ariani, M., & Han,L. (2020). Crowdfunding in digital humanities: some evidence from Indonesian social enterprises. Aslib Journal of Information Management, 72(2), 287-303. https://doi.org/10.1108/AJIM-05-2019-0123

Rasch, M., & Koss, R. (2015). Digitale Transformation in Controlling. Frankfurt: PricewaterhouseCoopers.

Salamzadeh, A., & Kawamorita H. (2015). Startup Companies: Life Cycle and Challenges. 4th International Conference on Employment, Education, and Entrepreneurship (EEE). http://dx.doi.org/10.13140/RG.2.1.3624.8167

Schallmo, D.R. (2016). Jetzt Digital Transformieren: So Gelingt die Erfolgreiche Digitale Transformation Ihres Geschaftsmodells. Berlin: Springer-Verlag.

Sousa-Zomer, T.T., Neely, A. & Martinez, V. (2020). Digital transforming capability and performance: a microfoundational perspective. International Journal of Operations & Production Management, 40(7/8), 1095-1128. https://doi.org/10.1108/IJOPM-06-2019-0444

Sugihartati, R. (2020, September 2020). Literasi Digital UMKM. January 13, 2021. Retrieve from https://www.republika.id/

Volmar, E., & Eisenhardt, K.M.. (2020). Case Study Research: A State-of-the-Art Perspective. Oxford Research Encyclopedia, Business and Management. https://doi.org/10.1093/acrefore/9780190224851.013.206

Wade, M. (2015). Digital Business Transformation: A Conceptual Framework. Global Center for Digital Business Transformation.

Walczak, S. (2005). Organizational knowledge management structure. The Learning Organization, 12(4), 330–339. http://dx.doi.org/10.1108/09696470510599118

Wang, H., Feng, J., Zhang, H & Li, X. (2020). The effect of digital transformation strategy on performance: The moderating role of cognitive conflict. International Journal of Conflict Management, 31(3), 441-462. http://dx.doi.org/10.1108/IJCMA-09-2019-0166

Wiig, K. (1993). Knowledge management foundations (Vol 1). Arlington, TX: Schema Press

Yee, Y. M., Tan, C. L., & Thurasamy, R. (2019). Back to basics: building a knowledge management system. Strategic Direction, 35(2), 1-3. http://dx.doi.org/10.1108/SD-07-2018-0163

Yin, R.K. (2014). Case Study Research: Design and Methods. California: SAGE Publication, Inc.

Yin, R.K. (2016). Qualitative Research from Start to Finish (2nd ed). New York: The Guilford Press.

Downloads

Published

2021-05-01

How to Cite

Trunugraha Aji, I., & Priyono, A. (2021). The role of equity crowdfunding company as a knowledge broker in supporting the digital transformation of SMEs through knowledge sharing and dissemination process. International Journal of Research in Business and Social Science (2147- 4478), 10(3), 109–122. https://doi.org/10.20525/ijrbs.v10i3.1158

Issue

Section

Strategic Approach to Business Ecosystem and Organizational Development