DILEK, S.; KÜÇÜK, O. Customer Satisfaction in Participation Banks: A Research in Kastamonu. International Journal of Research in Business and Social Science (2147- 4478), [S. l.], v. 6, n. 4, p. 22–33, 2017. DOI: 10.20525/ijrbs.v6i4.708. Disponível em: http://ssbfnet.com/ojs/index.php/ijrbs/article/view/66. Acesso em: 22 oct. 2021.