The role of job satisfaction towards burnout with well-being as a mediator

Authors

  • Netty Merdiaty Faculty of Psychology, Bhayangkara Jakarta Raya University, Bekasi -Indonesia https://orcid.org/0000-0002-1162-8368
  • Neil Aldrin Faculty of Psychology, Bhayangkara Jakarta Raya University, Bekasi -Indonesia

DOI:

https://doi.org/10.20525/ijrbs.v13i2.3243

Keywords:

Burnout. Employee. Job satisfaction. Psychological.Well-being

Abstract

The study examines burnout and the factors that influence it, namely job satisfaction and well-being as mediators or intervening. This study used a descriptive quantitative approach to test three hypotheses, a data collection tool using a psychological scale. To collect research data, the authors adopted sources adapted to local culture and developed research instruments using psychological scales with Likert type. For data analysis, use SPSS and SEM-PLS. The research finding is that job satisfaction can directly affect burnout and indirectly, from job satisfaction to well-being (as an intervening variable), then to burnout. The magnitude of direct influence is 0.135, while the magnitude of indirect influence is 0.540. Since the coefficient of an indirect relationship is greater than that of a direct relationship, the actual relationship is indirect. Thus, the role of well-being as a mediator function optimally or fully.

Downloads

Download data is not yet available.

References

Abu Raddaha, A. H., Alasad, J., Albikawi, Z. F., Batarseh, K. S., Realat, E. A., Saleh, A. A., & Froelicher, E. S. (2012). Jordanian nurses' job satisfaction and intention to quit. Leadership in Health Services, 25(3), 216–231. https://doi.org/10.1108/17511871211247651

Abushaikha, L., & Saca-Hazboun, H. (2009). Job satisfaction and burnout among Palestinian nurses. Eastern Mediterranean Health Journal, 15(1), 190–197. https://doi.org/10.26719/2009.15.1.190 DOI: https://doi.org/10.26719/2009.15.1.190

Ahmad H., et al. (2012). Jordanian nurses' job satisfaction Moreover, intention to quit. Leadership in Health Services, 25(3), 216–231. https://doi.org/10.1108/17511871211247651 DOI: https://doi.org/10.1108/17511871211247651

Akhbarati, F., & Bashardoust, S. (2016). The prediction of psychological well-being according to family function and basic psychological needs of students, 374–379.

Avci, N. (2017). The relationship between coworker supports, quality of work life and well-being: An empirical study of hotel employees. Uluslararas? Yönetim ?ktisat Ve ??letme Dergisi. International Journal of Management Economics & Business, 13(3), 577–589. https://doi.org/http://dx.doi.org/10.17130/ijmeb.2017331328 DOI: https://doi.org/10.17130/ijmeb.2017331328

Berglund, V., Johansson Sevä, I., & Strandh, M. (2015). Subjective well-being and job satisfaction among self-employed and regular employees: Does personality matter differently? Journal of Small Business & Entrepreneurship, 28(1), 55–73. https://doi.org/10.1080/08276331.2015.1115699 DOI: https://doi.org/10.1080/08276331.2015.1115699

Bryson, A., Forth, J., & Stokes, L. (2017). Does employees’ subjective well-being affect workplace performance? Human Relations, 70(8), 1017–1037. https://doi.org/10.1177/0018726717693073 DOI: https://doi.org/10.1177/0018726717693073

Burke, R. J., Koyuncu, M., & Fiksenbaum, L. (2010). Burnout, work satisfactions and psychological well-being among nurses in Turkish hospitals. Europe's Journal of Psychology, 6(1), 63–81. https://doi.org/10.5964/ejop.v6i1.172 DOI: https://doi.org/10.5964/ejop.v6i1.172

Calaguas, G. M. (2017). Satisfied and happy: Establishing link between job satisfaction and subjective well-being. Asia Pacific Journal of Multidisciplinary Research, 5(1), 104–111.

Cetinkaya, F., Akbulut, Z., Dur, N., Eryalçin, Ö., & Korkmaz, M. (2017). Analysis of job satisfaction and burnout level of nurses in different generations. International Journal of Caring Science, 10(3), 1507–1513.

Durkin, M., Smith, J., Powell, M., Howarth, J., & Carson, J. (2013). Well-being, compassion fatigue and burnout in APs. British Journal of Healthcare Assistants, 7(9), 456–459. https://doi.org/10.12968/bjha.2013.7.9.456 DOI: https://doi.org/10.12968/bjha.2013.7.9.456

Elizabeth George Zakkariya K. A. (2015). Job-related stress and job satisfaction: A comparative research among bank employees. Journal of Management Development, 34(3), 316–329. https://doi.org/10.1108/jmd-07-2013-0097 DOI: https://doi.org/10.1108/JMD-07-2013-0097

Fiorillo, D. (2014). Job satisfaction in Italy: Individual characteristics and social relations.https://doi.org/10.1108/IJSE-10-2012-0195 DOI: https://doi.org/10.1108/IJSE-10-2012-0195

Gagnon, M.-C. J., Durand-Bush, N., & Young, B. W. (2016). Self-regulation capacity is linked to well-being and burnout in physicians and medical students: Implications for nurturing self-help skills. International Journal of Well-being, 6(1), 101–116. https://doi.org/10.5502/ijw.v6i1.425 DOI: https://doi.org/10.5502/ijw.v6i1.425

Gharib, M., Ahmad, M., & Ghouse, S. M. (2016). The impact of job stress on job performance: A case study on academic staff at Dhofar University.

Ipek Kalemci Tuzun. (2009). The impact of identification and commitment on job satisfaction. Management Research News, 32(8), 728–738. https://doi.org/10.1108/01409170910977942 DOI: https://doi.org/10.1108/01409170910977942

James et al. (2007). The relationship of facets of salesperson job satisfaction with affective organizational commitment. Journal of Business & Industrial Marketing, 22(5), 311–321. https://doi.org/10.1108/08858620710773440 DOI: https://doi.org/10.1108/08858620710773440

Kafui Agbozo, G. (2017). The effect of work environment on job satisfaction: Evidence from the banking sector in Ghana. Journal of Human Resource Management, 5(1), 12. https://doi.org/10.11648/j.jhrm.20170501.12 DOI: https://doi.org/10.11648/j.jhrm.20170501.12

Kasim Randeree & Abdul Ghaffar Chaudhry. (2012). Leadership style, satisfaction and commitment. Engineering, Construction and Architectural Management, 19(1), 61–85. https://doi.org/10.1108/09699981211192571 DOI: https://doi.org/10.1108/09699981211192571

Kiliç, G., Pelit, E., & Selvi, M. S. (2011). The relationship between professional burnout and job satisfaction levels of employee: A study into employees in hotel enterprises. International Journal of Human Sciences.

Kreitner, R., & Kinicki, A. (2004). Organizational Behavior. New York: McGraw Hill.

Lange, T. (2009). Job satisfaction and self-employment: Autonomy or personality? Small Business Economics, 38, 165–177. DOI: https://doi.org/10.1007/s11187-009-9249-8

Lee, K., Choo, S., & Sean, S. (2016). Effects of recovery experiences on hotel employees' subjective. International Journal of Hospitality Management, 52, 1–12. https://doi.org/10.1016/j.ijhm.2015.04.002 DOI: https://doi.org/10.1016/j.ijhm.2015.04.002

Maslach, C., & Leiter, M. P. (2008). Early predictors of job burnout and engagement. Journal of Applied Psychology, 93(3), 498–512. https://doi.org/10.1037/0021-9010.93.3.498 DOI: https://doi.org/10.1037/0021-9010.93.3.498

Maxwell, R. L. (2015). A new way of examining job satisfaction and employee well-being: The value of employee attributed importance. DOI: https://doi.org/10.21825/ewopinpractice.87095

Miguel, Á. C. M., José, M. H. G., & Beatriz, P. F. (2014). Does the balanced scorecard adoption enhance the levels of organizational climate, employees' commitment, job satisfaction, and dedication? Management Decision, 52(5), 983–1010. https://doi.org/10.1108/md-06-2013-0351 DOI: https://doi.org/10.1108/MD-06-2013-0351

Murali, S. B., Basit, A., & Hassan, Z. (2017). Impact of job stress on employee performance, 5(2), 13–33.

Nielsen, K., Nielsen, M. B., Ogbonnaya, C., Känsälä, M., Saari, E., & Isaksson, K. (2017). Workplace resources to improve employee well-being and performance: A systematic review and meta-analysis. Work and Stress, 31(2), 101–120. https://doi.org/10.1080/02678373.2017.1304463 DOI: https://doi.org/10.1080/02678373.2017.1304463

Park, J. (2007). Work stress and job performance. Perspectives on Labour and Income, 8(12), 5–17. Retrieved from http://www.statcan.gc.ca/pub/75-001-x/2007112/article/10466-eng.pdf

Qaiser, S., Gulzar, A., Hussain, W., & Shabbir, H. (2015). Influence of work overload, work-family conflicts and negative affectivity on job embeddedness and emotional exhaustion: The moderating role of coworker support (Case of Health Management). Journal of Scientific Research and Reports, 7(1), 75–85. https://doi.org/10.9734/JSRR/2015/16654 DOI: https://doi.org/10.9734/JSRR/2015/16654

Robbins, S. P., & Judge, T. (2013). Organizational behavior (15th ed.). Boston: Pearson.

Rosales, R. A., Labrague, L. J., & Rosales, G. L. (2013). Nurses' job satisfaction and burnout: Is there a connection? International Journal of Advanced Nursing Studies, 2(1), 1–10. https://doi.org/10.14419/ijans.v2i1.583 DOI: https://doi.org/10.14419/ijans.v2i1.583

Rothmann, S. (2008). Job satisfaction, occupational stress, burnout, and work engagement are components of work-related well-being. SA Journal of Industrial Psychology, 34(3), 11–16. https://doi.org/10.4102/sajip.v34i3.424 DOI: https://doi.org/10.4102/sajip.v34i3.424

Ruži?, E., & Ph, D. (2013). Job-related burnout and job satisfaction in XXXI(3).

Ryff, C. D., & Keyes, C. L. M. (1995). The structure of psychological well-being revisited. Journal of Personality and Social Psychology, 69(4), 719–727. https://doi.org/10.1037/0022-3514.69.4.719 DOI: https://doi.org/10.1037//0022-3514.69.4.719

Sarmadi Ansar, H., Asgari, A., & Ghanbari, S. (2009). Burnout and mental health are the major components associated with the teaching profession. Journal of Human Sciences, tenth year, No. 26.

Schrijver, I., Brady, K. J. S., & Trockel, M. (2016). An exploration of key issues and potential solutions that impact physician well-being and professional fulfillment at an academic center. PeerJ, 4, e1783. https://doi.org/10.7717/peerj.1783 DOI: https://doi.org/10.7717/peerj.1783

Seligman, M. E. P., & Csikszentmihalyi, M. (2001). Positive psychology: An introduction: Reply. American Psychologist, 56(1), 89–90. https://doi.org/10.1037/0003-066X.56.1.89 DOI: https://doi.org/10.1037//0003-066X.56.1.89

Shamstalab, R., Akbari, B., & Mousavi, S. (2014). The comparison of burnout, psychological well-being, and meta-cognitive beliefs in teachers of normal and exceptional schools, 3(6). DOI: https://doi.org/10.12816/0018182

Singhai, M., Dani, S., Hyde, A., & Patel, R. (2016). Job satisfaction: A review, 5(9), 66–68.

Spector, P. (1997). Satisfaction: Application, assessment, causes and consequences. Sage, London. DOI: https://doi.org/10.4135/9781452231549

Spence Laschinger, H. K., & Fida, R. (2014). New nurses burnout and workplace well-being: The influence of authentic leadership and psychological capital. Burnout Research, 1(1), 19–28. https://doi.org/10.1016/j.burn.2014.03.002 DOI: https://doi.org/10.1016/j.burn.2014.03.002

Wadhawan, K. (2016). Psychological well-being as a predictor to job performance and job satisfaction, 1(3), 3–5.

Wang, Z., Liu, H., Yu, H., Wu, Y., Chang, S., & Wang, L. (2017). Associations between occupational stress, burnout and well-being among manufacturing workers: Mediating roles of psychological capital and self-esteem. BMC Psychiatry, 17(1), 1–10. https://doi.org/10.1186/s12888-017-1533-6 DOI: https://doi.org/10.1186/s12888-017-1533-6

Wright, T. A. (2010). The role of psychological well-being in job performance, employee retention, and cardiovascular health. Organizational Dynamics, 39(1), 13–23. https://doi.org/10.1002/job.592 DOI: https://doi.org/10.1002/job.592

Wright, T. A., & Cropanzano, R. (2000). Psychological well-being and job satisfaction as predictors of job performance. Journal of Occupational Health Psychology, 5(1), 84–94. https://doi.org/10.1037/1076-8998.5.1.84 DOI: https://doi.org/10.1037//1076-8998.5.1.84

Zhang, Y., & Feng, X. (2011). The relationship between job satisfaction, burnout, and turnover intention among physicians from urban state-owned medical institutions in Hubei, China: A cross-sectional study. BMC Health Services Research. DOI: https://doi.org/10.1186/1472-6963-11-235

Downloads

Published

2024-04-03

How to Cite

Merdiaty, N., & Aldrin , N. (2024). The role of job satisfaction towards burnout with well-being as a mediator. International Journal of Research in Business and Social Science (2147- 4478), 13(2), 98–106. https://doi.org/10.20525/ijrbs.v13i2.3243

Issue

Vol. 13 No. 2 (2024): March

Section

Organizational Culture, Leadership and Human Resources Management

License

Copyright (c) 2024 Netty Merdiaty, Neil Aldrin

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

For all articles published in IJRBS, copyright is retained by the authors. Articles are licensed under an open access Creative Commons CC BY 4.0 license, meaning that anyone may download and read the paper for free. In addition, the article may be reused and quoted provided that the original published version is cited. These conditions allow for maximum use and exposure of the work, while ensuring that the authors receive proper credit.