OTOO, F. N. K.; EFFAH AMEYAW, G. .; KUAR , . M. .; OTOO, E. A. Evaluation of customer satisfaction attributes on hospitality services . International Journal of Research in Business and Social Science (2147- 4478), [S. l.], v. 11, n. 5, p. 188–198, 2022. DOI: 10.20525/ijrbs.v11i5.1859. Disponível em: https://ssbfnet.com/ojs/index.php/ijrbs/article/view/1859. Acesso em: 11 oct. 2025.